2024
Aurelle Health
Reimagining virtual care for a wellness studio that wanted patients to feel understood before they ever spoke to a doctor.
WELLNESS
PRODUCT
MOBILE
RESEARCH
Scope of work
Research / Product Design / Mobile
Timeline
9 Weeks
Client
Aurelle Health
An inside look at the intake flows, care dashboards, and rituals we designed together.
An inside look at the intake flows, care dashboards, and daily rituals we designed through patient interviews, clinical shadowing, and a calmer visual language. An inside look at the intake flows, care dashboards, and daily rituals we designed through patient interviews, clinical shadowing, and a calmer visual language.
Our team rebuilt the onboarding experience around one clear idea: care should feel personal before it feels clinical. We designed an intake flow, symptom tracker, and care dashboard that helped Aurelle turn anxious first visits into confident, guided journeys.
The system balanced clinical clarity with warmth, giving the studio a calmer way to onboard patients, explain treatment plans, and stay consistent across every touchpoint.
Increase in completed intakes
Faster time to first appointment
Priya Nandan
Head of Patient Experience, Aurelle Health
“They turned our onboarding into something patients actually look forward to.”
An inside look at the intake flows, care dashboards, and daily rituals we designed through patient interviews, clinical shadowing, and a calmer visual language. An inside look at the intake flows, care dashboards, and daily rituals we designed through patient interviews, clinical shadowing, and a calmer visual language.
An inside look at the intake flows, care dashboards, and daily rituals we designed through patient interviews and a calmer visual language.
A gentler onboarding system helped Aurelle move from clinical paperwork to a care experience patients trust from the first tap.
hanifa
AGENCY
TESTIMONIAL
We love to design o'er here.
We help brands build clear identities, strong visuals, and digital experiences that feel easy to trust.
Lena Brooks
— Creative Lead
The identity work felt clean, thoughtful, and easy to use across our website and campaigns.
